Support
Need help with Dawn? Find answers to common questions below, or reach out and we’ll get back to you.
Reminders
- Confirm reminders are enabled inside Dawn.
- Confirm notification permission is enabled for Dawn in iOS Settings.
- Check Focus modes, notification summaries, and system notification settings.
iOS may not deliver every reminder at the exact selected minute.
Widgets
- Open Dawn’s Profile screen and review Widget settings.
- Add the Dawn widget through the iOS Home Screen widget picker.
- After changing categories, language, theme, or widget settings, open Dawn so the widget can refresh.
Widget refresh timing is controlled partly by iOS.
Likes, saved affirmations, and collections
Liking or saving an affirmation keeps it in your liked and saved lists. Adding an affirmation to a collection places it in a group you create and name.
Your custom affirmations and collections are stored locally on your device. Deleting the app can remove this data.
Streaks and daily progress
Your progress is based on the affirmations you read during the current day, and streak completion is saved locally.
If the visible state has not refreshed, try reopening the app.
Premium access
- Confirm you are using the same Apple ID used for the purchase.
- Use the Restore option from the premium purchase screen.
- Restart Dawn after a successful restore.
Billing, cancellation, and refund issues are handled by Apple.
Sharing and saving images
- Sharing uses the iOS share sheet.
- Saving an affirmation image may require Photos access.
- If saving fails, check Dawn’s Photos permission in iOS Settings.
Language, themes, and haptics
These settings are available from the Profile and Theme interfaces.
Widget appearance may update after Dawn refreshes its widget data.
Feedback and bug reports
Suggestions and bug reports can be submitted directly from the Profile screen. You can also contact support by email.
Contact
Send us an email and we’ll get back to you as soon as we can. Our support email is xafmtech@gmail.com.
Email Dawn SupportTo help us respond quickly, please include:
- What happened
- What you expected
- Steps to reproduce
- Device model
- iOS version
- Dawn app version
- Purchase issue, if relevant
- Screenshots or extra details
Please only include affirmation text if it is necessary to understand the problem.
Get the latest version
Make sure you are on the newest release of Dawn.
View Dawn on the App Store